Okdesk. Field service & CMMS is a game-changing Help Desk app designed to streamline and automate service processes for businesses worldwide. Developed by drawing on the expertise of over 10,000 companies in Russia, the CIS, Europe, and Latin America, the app is a powerful mobile workplace for service engineers and field workers. With this app, you can effortlessly manage all ticket-related activities, communicate with team members and clients, attach pictures as evidence of completed work, register time spent on tasks, create routes to client locations, specify costs, and even submit new tickets directly from your smartphone. This all-in-one solution ensures that you never miss an important update and can deliver world-class service to your customers.

Features of Okdesk. Field service & CMMS:

❤️ Interactive ticket management: Users can easily manage all ticket-related activities through the app.

❤️ Communication: Users can communicate with ticket initiators, dispatchers, or colleagues directly through the app.

❤️ Picture attachments: Users can instantly attach pictures as evidence of completed work or signed work orders.

❤️ Time tracking: Users can register the actual time spent on work to ensure accurate tracking and billing.

❤️ Route planning: The app provides the ability to make routes to the client's address or service aim, making it easier for field workers to navigate.

❤️ QR code integration: Users can work with all features of QR codes for inventory management or quick registration of infrastructure-related tickets.

Conclusion:

the Okdesk. Field service & CMMS app is a powerful mobile workplace that streamlines service and onsite processes. It allows users to effectively manage tickets, communicate with team members, track time and routes, and even submit new tickets directly from their smartphones. With its user-friendly interface and comprehensive features, it ensures that companies can provide world-class service and resolve tickets on time. Download the app now to enhance your service operations!