Introducing the MySmartE app, the ultimate solution for managing your prepayment energy account effortlessly. Now, you have the power to take control of your spending wherever you are. With a range of incredible features, this app is all you need. Keep track of your meter balance, which is updated daily, and conveniently top-up your meter on the go. Save your payment card for quick and hassle-free transactions in the future. Stay ahead of your energy usage with alerts to your phone when your credit balance is running low. Dive into your recent transaction history, explore your historic usage, and even compare it to other homes in the UK. Set personalized targets and receive alerts to your phone to help you monitor your usage effectively. Plus, easily access your top-up card number for in-store transactions. Say hello to convenience and take full charge of your energy account with the MySmartE app.
Features of MySmartE:
⭐️ Meter balance: View your current meter balance, which is updated daily.
⭐️ Mobile top-up: Easily top-up your meter from anywhere.
⭐️ Payment card saving: Save your payment card information for faster transactions in the future.
⭐️ Low balance alerts: Receive notifications when your credit balance is running low.
⭐️ Transaction history: Keep track of your recent payment transactions.
⭐️ Usage analysis: View your historic energy usage, receive forecasts, and compare it to similar homes in the UK.
Conclusion:
With the MySmartE app, you can take complete control over your prepayment energy account. Easily manage your meter balance, make top-ups on the go, and receive alerts when your credit is low. The app also allows you to save payment card details, view transaction history, and analyze your energy usage. Take advantage of personalized targets and usage monitoring to stay on top of your energy consumption. Additionally, access your top-up card number for convenient in-store top-ups. Download the MySmartE app now for a seamless energy management experience.
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So much easier! I used the online site to pay my bills etc. But this app is great, I can see what I use by the half hour. Weekly, monthly and yearly. It's a great way to keep track and pay for your gas and/or electric. I've had no issues with this company at all neitherJun 17, 2024 04:57:29
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I'd be lost without this app now. Gives me control, as my smart meter still won't work for the gas. It makes this app more important. Very few glitches too, which is great. Payments go through quickly and both electric and gas top up within minutes most of the time. ExcellentJun 17, 2024 03:34:33
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Having been with E for the last year, the app has been very useful for me to monitor my usage and see how much I am spending each day. This feature was so good during the winter months. Working away, being able to top up from my phone is also amazing!Jun 16, 2024 11:18:46
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Never works. Crashes all the time. Was told by the company on the phone I can just take the cards to the shop.....but they won't send me cards despite saying they're coming twice. Then they say I can use the cards on the app. But the app is broken again and won't let me pull up the cards or top up. Its been 2 days and my electric is off. I'm not happyJun 16, 2024 10:44:22
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App doesn't work at all. I can't top up and now the screen is blank and can't top up at the shop so now I'm running on emergency credit which I don't want. App never works it's allways being updated most the time it never allows me to use the top up option and fails payment.Jun 16, 2024 10:19:07
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Half a star review!!! The app won't open now that my electricity is out, so bad, the call centre doesn't answer when you call! The number you call to manually top up just hangs up on you before completing the transaction. It hung up on me 5 times in a row before I could even hear the robot talking! It just rang once, then hangs up! I finally got through to the end, It said, "Please wait while we verify the transaction," then it hung up on me 3 times during that phase, so I gave up! NO TO E NO EJun 15, 2024 23:14:21