Comment

• Jeff Evatt

  Google home is only reading the light as an outlet and is not in control. I've followed all the instructions, as given, and also spent about 5 hours researching other fixes. The in-built app is missing many features that Google Home would have, so this is a must. All my research points to this being a software/firmware error in Sylvanis's. So the app or it's background database is the issue. Please fix, and I'll update the review if it works.

  Jun 08, 2024 13:29:14
• Victoria Hart

  The most recent update seems to have messed up the warm-cool light settings because now it only selects one temperature for lighting, just the neutral white. I like to use warm lighting & now it won't change to that when I choose it. The color selector still works, but the yellow in that section is not the same as the yellow in the warm-cool section. It seems to "freeze" a lot now, too, getting stuck when I try to change the color, & the dimming is odd now. I really like how it worked before.

  Jun 08, 2024 00:02:36
• Reilly Levitt

  This app does not work as described. I use the wifi bulbs and app, I don't have or want a smart assistant device in my home. The old wifi app worked just fine, and it is not cool that the old app was removed out of nowhere. The wifi option doesn't load, and I have been unable to sign up for an account. I am very disappointed with sylvania, and I shouldn't have to contact the company for them to correct this mistake.

  Jun 07, 2024 12:17:56
• Nick

  Works fine when it connects. The problem is that every time i leave and come back, i have to reset and reconnect the bulb to the app. It is absolute garbage. Not to mention that it doesn't pair properly with google Home. It will connect with Google home once you pair the two apps together. However, on home, it just says the bulb is offline. So get pretty colors once you connect it, but be prepared to do that dance every time.

  Jun 06, 2024 19:11:23
• Keith Rose

  This is the worst pairing experience I have ever had. I've tried every pairing method. Within twenty to forty seconds after pairing starts the light goes off and starts blinking again. Then the 100 second long pairing percentage crawl ends... To tell me the pairing timed out. I've changed my SSID several times after using the provided ASUS setting, even turned off my 5G. Having to renter the SSID password hundreds of times is infuriating. Can't even send a troubleshooting report!!!!

  Jun 06, 2024 16:01:38
• A Google user

  It'd be nice to have my devices work. I bought a smart plug and a smart light. I tried for 30 minutes, reading instructions 5x over and reviewed all the videos that make it look so easy. The app would not acknowledge either device. What they don't tell you is the devices are useless to any hub unless you connect them within this app first. So disappointed. I guess you get what you paid for.

  Jun 06, 2024 00:07:38